Product Guarantee

If, within 6 months of purchasing any of our products you feel your purchase fails to live up to our promises, or even if it does and you just change your mind, simply return it to us and we will immediately and cheerfully give you a refund, credit, or exchange (see details below).

Refunds and Exchanges
  1. Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.
  2. Refunds for items returned more than 30 days after the purchase date will be in the form of a credit redeemable on your next purchase.
  3. Original shipping and handling charges are not refundable.
  4. Return and exchange guarantee not applicable on custom label, expired, clearance, closeout, or other sale items.
  5. Guarantee not applicable if sunscreen is transferred to a bottle or container that has not gone through FDA testing. (All Rocky Mountain Sunscreen bottles go through FDA testing and are safe to refill)
  6. This policy expires 180 days after the invoice date.

Return Authorization

To obtain an authorization to return a product, please call us toll free at 888-356-8899 or email us at Once you have obtained authorization for your return or exchange, please mail your package in a prepaid, insured method to the address below:

Rocky Mountain Sunscreen
Returns and Exchanges
14700 West 66th Place, Suite #2
Arvada, CO 80004